Terms & Conditions

Welcome to Dialservice.site, operated by Dial Service. By accessing or using our Website or services, you agree to abide by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms, please refrain from using our Website or services.

1. Definitions

1.1 “Website” refers to Dialservice.site.
1.2 “Services” refers to the repair, installation, maintenance, and related services offered by Dial Service.
1.3 “User” means any individual or organization accessing the Website or availing of our services.
1.4 “Technician” refers to the professionals assigned by Dial Service to perform requested repairs and maintenance.

2. Use of Services

2.1 Eligibility: You must be at least 18 years old to access our Website or use our services.
2.2 Information Accuracy: Users are responsible for providing accurate, complete, and up-to-date information when booking services. Dial Service is not liable for issues arising from incorrect details provided by users.
2.3 Prohibited Activities: Users agree not to engage in activities that disrupt the Website’s functionality, compromise its security, or infringe on intellectual property rights.

3. Service Terms

3.1 Scope of Service: We provide repair, maintenance, installation, and relocation services for various home appliances, such as refrigerators, washing machines, microwaves, and more.
3.2 Booking and Confirmation: Service requests can be booked through our Website or customer support. Bookings will be confirmed via a confirmation message or call.
3.3 Technician Assignments: Our skilled technicians will be assigned to perform the requested services. However, we reserve the right to reassign or reschedule technicians due to unforeseen circumstances.

4. Payment and Charges

4.1 Service Fees: Charges for services will be communicated at the time of booking. Fees may vary depending on the appliance type, service complexity, and location.
4.2 Payment Methods: Payments can be made via online methods, UPI, or cash on delivery. Timely payments are required to avoid service delays.
4.3 Taxes: Applicable taxes will be added to the service charges.

5. Cancellations and Refunds

5.1 Cancellation by User: Users can cancel bookings by informing customer support at least 24 hours before the scheduled service. Cancellation fees may apply.
5.2 Cancellation by Us: We reserve the right to cancel service requests due to unforeseen circumstances. In such cases, users will be notified promptly, and rescheduling or refunds will be offered.
5.3 Refund Policy: Refunds, if applicable, will be processed per our Refund Policy.

6. Limitations of Liability

6.1 No Warranty: Services are provided on an “as-is” basis. We do not offer warranties on repaired appliances unless explicitly specified for certain parts.
6.2 Damage Liability: We are not responsible for damages caused by pre-existing issues, improper usage, or external factors beyond our control.
6.3 Force Majeure: We are not liable for delays or failures resulting from events beyond our control, such as natural disasters or technical issues.

7. Privacy and Data Protection

Your use of this Website is subject to our Privacy Policy. By using our services, you consent to the collection, use, and storage of your data as outlined in the policy.

8. Intellectual Property Rights

All content on this Website, including but not limited to text, images, logos, and trademarks, is the property of Dial Service. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Updates will be posted on this page and take effect immediately. Continued use of the Website or services signifies acceptance of the updated terms.

10. Dispute Resolution

10.1 Governing Law: These terms and conditions are governed by the laws of India.
10.2 Jurisdiction: Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana.

11. Contact Information

For questions or assistance, please reach out to us:

• Email: dailservice81@gmail.com
• Phone: +91-7625996072
• Website: Dialservice.site

By using Dialservice.site, you agree to the terms and conditions outlined above. Thank you for choosing Dial Service for your home appliance needs!